Copyright and Takedown Policy

1. How to submit a notice

Submit a notice through our online report form, or by email to our designated agent (§5) if you prefer. Identify the listing by its URL or product SKU, describe the material and why you believe it infringes, and include the statements required in §2 or §3 below depending on which applies to you. A notice missing a required statement cannot be acted on.

2. EU notice-and-action (Digital Services Act)

A notice under the EU Digital Services Act must include:

• a sufficiently precise indication of the location of the material (a URL or SKU);
• an explanation of why the material is illegal or infringing;
• your name and email address; and
• a statement confirming your good-faith belief that the information and claims in the notice are accurate and complete.

We will acknowledge receipt, review the notice, and act on it in a timely, diligent and non-arbitrary manner. If we act on a notice, we will notify the affected Customer of the decision and the reason, and of the Customer's options to respond, consistent with the transparency obligations of the DSA.

3. US notice-and-takedown (DMCA)

If you believe material accessible through the Service infringes a copyright you own or control, you may send a notice to our designated agent (§5) that includes, per 17 U.S.C. § 512(c)(3):

• a physical or electronic signature of a person authorised to act on the owner's behalf;
• identification of the copyrighted work claimed to have been infringed;
• identification of the material claimed to be infringing, and information reasonably sufficient to let us locate it (a URL or SKU);
• your contact information — address, telephone number and email address;
• a statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law; and
• a statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorised to act on behalf of the copyright owner.

Counter-notice

If content you posted was disabled and you believe this was a mistake or misidentification, you may submit a counter-notice to our designated agent that includes:

• your physical or electronic signature;
• identification of the material and its location before it was disabled;
• a statement, under penalty of perjury, that you have a good-faith belief the material was disabled as a result of mistake or misidentification;
• your name, address and telephone number; and
• a statement that you consent to the jurisdiction of the federal court in your district (or, if outside the US, any district in which we may be found) and that you will accept service of process from the person who filed the original notice.

On a valid counter-notice we will, unless the original complainant informs us they have filed a court action, restore the material within 10–14 business days as required by the DMCA.

4. What happens after a notice

A notice is reviewed by a person before any action is taken — nothing is disabled automatically from an unverified public submission, because that is its own abuse vector. If we act, the affected product is set to not sync until the Customer resolves it, and the Customer is notified with the reason and how to respond. Repeat, verified infringement by the same Customer may lead to suspension or termination under Terms §11–§12.

5. Designated agent

Copyright and takedown notices: Monine AS, Norway — org. no. 926 029 215 — hello@ovanap.no (the single launch contact for support, privacy, billing and legal enquiries).

6. False notices

Submitting a knowingly false or bad-faith notice (or counter-notice) may expose you to liability, including for damages under 17 U.S.C. § 512(f) where the DMCA applies.